Shipping Policy

Overview

At Solevora LLC, we are committed to delivering your footwear quickly and safely. This Shipping Policy outlines our shipping methods, costs, delivery timeframes, and related terms for orders placed through solevora.com.

Shipping Destinations

We currently ship to all 50 U.S. states and Washington, D.C. We do not ship to P.O. boxes for certain oversized items. International shipping is not available at this time.

Shipping Costs

• Standard Shipping: $9.99 for orders under $150
• Free Standard Shipping: Available on all orders of $150 or more before taxes and discounts
• Expedited shipping options, when available, will be displayed at checkout with associated costs

Processing Time

Orders are typically processed within 1–2 business days (Monday through Friday, excluding federal holidays). Orders placed after 12:00 PM PST may be processed the following business day. You will receive an email confirmation when your order is placed and a separate email with tracking information once your order ships.

Delivery Timeframes

• Standard Shipping: 5–7 business days after shipment
• Expedited Shipping: 2–3 business days after shipment (when available)

Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier disruptions, or high-volume periods such as holidays.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can also track your order on our Track Order page using your order number and email address.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us within 7 days of the estimated delivery date at support@solevora.com or (305) 233-9835. We will work with the carrier to resolve the issue and arrange a replacement or refund as appropriate.

Contact Us

For shipping-related questions, contact us at support@solevora.com or (305) 233-9835. Our business address is 1745 Icabod CT NE, Salem, OR 97305.