Privacy Policy
Last updated: July 31, 2026
Introduction
Solevora LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit solevora.com or make a purchase from us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping addresses
- Account Information: Login credentials, order history, wishlist items
- Payment Information: Processed securely through Stripe; we do not store full credit card numbers
- Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs
- Communications: Messages sent through our contact form or customer support channels
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Provide customer support and respond to inquiries
- Manage your account and wishlist
- Send marketing communications (with your consent)
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Payment processors (Stripe), shipping carriers, email service providers, and hosting services
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information, please see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the Internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise these rights, contact us at support@solevora.com.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Contact Us
Solevora LLC
1745 Icabod CT NE, Salem, OR 97305
Email: support@solevora.com
Phone: (305) 233-9835